Returns & Exchanges

EXCHANGE FOR GOODS
If the item doesn't fit you can exanchge it for a different size or different item.
The item has to be returned within 14 days and you'll have to bear the costs for shipment yourself.

EXCHANGE FOR CREDIT
Couldn't find another item at the moment? We can send you a credit which will be automatically transferred to your account.
You can redeem your credit at any time - credits do not expire!

RETURNS
Please contact us via e-mail before returning any goods. You will receive a merchandise return form via e-mail. For returns from outside of Germany you will have to bear the costs for shipment yourself, as long as the delivered goods are in accordance with what you ordered. Please make sure that the packet is adequately stamped. We reserve the right to subtract any costs that were caused by inadequately stamped packets from the amount refunded. We highly recommend that you use insured shipping, as we do not take over any liability for ordinary post. Of course here you also have the right of withdrawal within 14 days. If you are not satisfied with our products we will return your money.

Mailing address for replacements and returns: 
MISS LOVETT
Friedrichsring 44
68161 Mannheim
Germany